Privacy policy
GENERAL PRINCIPLES
We do everything we can to protect our customer’s privacy. By using our mobile application, you agree to our data processing rules and conditions. We confirm that our processing of personal data (hereinafter also data) complies with the relevant legislation of Estonia and the European Union.
CONCEPTS
Personal data processing is any activity performed with the personal data of the user of the mobile application (hereinafter referred to as the user) – collection, processing, storage, correction or deletion of data. Users are all persons who visit the mobile application/software, consume services or transmit information to Vuffy. Services are all free and paid products and services offered by
Krauftech OÜ (hereinafter Krauftech).
DATA COLLECTION
We collect personal data primarily if it is necessary to identify customers and contact them in connection with the provision of a service or performance of a contract, but also to fulfill obligations arising from the law. We collect data:
• when ordering a service, registering as a customer or
service user and in other similar situations;
• when using different services;
• using cookies or data published in the user’s account
when visiting our mobile application;
• in case of our legitimate interest (e.g. if we consider it
necessary for the development of the service);
• based on need, also from other sources (e.g. from other service providers or public registers such as the population register, business register, etc.) if it is necessary to enter into, perform or ensure the performance of a contract or fulfill an obligation arising from the law. In addition, such data processing may also be based on consent. Personal data is data specifically or indirectly associated with the user as a private person. The source of the personal data
indicates which channels or through whom the personal
data reaches us. When completing the order, the data
to be submitted by the Customer are divided into
mandatory and voluntary data.
PERSONAL DATA PROCESSING
By using the mobile application, the user consents
to the processing of their data in accordance with
these privacy conditions. Krauftech collects the following personal data of users through the website in the ways described below:
• user's e-mail address - when the user joins the mailing list or sends an e-mail;
• user's name and e-mail address - when the user makes an information request;
• personal data provided by the user when ordering the service;
• mobile application traffic statistics - using Google Analytics.
TRANSFER OF PERSONAL DATA TO THIRD PARTIES
The third party is a contractual partner of Krauftech and/or the user who processes personal data and with whose product or service Krauftech provides services to the user. Krauftech uses third parties for day-to-day operations who provide:
• e-mail transmission and management system,
• website hosting,
• analysis of website usage statistics;
• use of social media and analysis of social media statistics,
• use of accounting software;
• credit institutions.
In addition to the third parties mentioned in the previous point, Krauftech forwards the user's personal data to the cooperation partner. This is only to the extent necessary to provide the service to the user. Third party service providers privacy policy can be found from the following links:
• Google Play and Google AdMob Services https://policies.google.com/privacy
• Stripe https://stripe.com/en-ee/privacy
USE OF PERSONAL DATA
Krauftech uses personal data:
• to provide a service to the user, for example, to conclude and fulfill a contract, to communicate with the user, to send invoices;
• to send notifications about invoices, services
and campaigns to the user's e-mail address, but
only with the user's prior consent (when ordering
the service, consent is considered consent).
Krauftech uses mobile application visitation
statistics to improve the user experience of the
application and for more effective marketing.
The user has the right to prohibit the processing
of his personal data at any time, unless it is
necessary to fulfill a requirement arising from
the contract, including the provision of the service.
STORAGE AND SECURITY OF PERSONAL DATA
Krauftech stores personal data as long as it is
necessary to fulfill the purpose or as required
by law. For example, accounting data is stored
for 7 years from the end of the financial year, while
the e-mail address on the mailing list is stored
until the user expresses a wish to remove it from
there. Krauftech implements all reasonable measures to protect the processed personal data. Only authorized persons have access to change and process personal data, and personal data of all users is treated as confidential information
COOKIES
Cookies are used in the Krauftech mobile application with the aim of ensuring a better user experience and more effective marketing activities and collecting usage statistics. By using the Krauftech mobile application/software, the user agrees to the use of cookies as described in this procedure. A cookie is a small text file that the mobile application automatically saves on the device used by the user. Cookies may be created by different service providers, such as Google and Facebook. Cookie files are not dangerous for mobile phones. There are two types of cookies:
1. Persistent cookies that remain permanently in
the cookie file on the user's mobile phone. They
may be used, for example, to recognize the user
as a repeat visitor to the mobile application and
to adapt the content of the application to the user's needs or to collect statistical data.
2. Session cookies are temporary and disappear
when the user leaves or closes the mobile application. Session cookies may be used to enable certain features of the application, such as requesting a service or product, etc. Cookies are used to collect information about how the application is used in order to make it more personal and user-friendly for users. In addition, cookies help to collect user statistics, which allows to measure and improve the performance of the application and provides basic data to carry out effective marketing activities. The user is considered to have accepted cookies if
cookies are enabled in his settings. Often, applications allow cookies to be stored on the device by default. The user can disable the use of cookies on his device or delete them by changing the corresponding settings of his application. If cookies are not used, the application may not work correctly. Krauftech uses the Google Analytics service to collect usage statistics, collecting data about the visited application, visit time, number of visits, devices used, entry channels and other statistics.
USER RIGHTS
The user has the right at any time:
• express a wish to access their data;
• demand correction, addition or deletion of personal data under the conditions prescribed by law;
• request restriction of processing of personal data;
• request the transfer of personal data. In order to exercise his rights, the user must send a corresponding request to the e-mail address info@vuffy.ee. If the user belongs to
Krauftech's mailing list, he can remove himself from the mailing list and opt out of further emails via the link at the end of the e-mail. To limit the use of cookies, the user can make the appropriate choices in the settings of his mobile
application. If the user believes that his rights have been violated during the processing of personal data, he has the right to contact the Data Protection Inspectorate.
MODIFICATION OF PRIVACY TERMS
Krauftech reserves the right to change the privacy terms unilaterally and without notice, in order to ensure their compliance with the law. The Privacy Policy is always available in its latest version in the mobile application.
For all questions about privacy conditions and
data processing, please contact us at info@vuffy.ee